FAQ
Questions & Answers
Everything you need to know about booking, delivery, and your seasonal display.
Every entrance is unique, and each collection has been designed with a different scale and setting in mind. We recommend reviewing the “Beautifully Suited For” section on each collection page to help determine which collection is best suited to your entrance. If you're still unsure, we're happy to help recommend the most appropriate collection after reviewing a photo of your entrance.
Our season runs from late September through October. Bookings are now open — reserve your installation online to secure your preferred week.
Porch Pumpkins™ currently styles homes and select commercial properties throughout Oakville, Burlington, and select Toronto neighbourhoods. Additional surrounding areas may be available upon request.
Yes! Many of our collections can be styled using our White Signature or Pastel Signature colour palettes, allowing you to enjoy the same professionally designed arrangement in your preferred colour palette. These specialty heirloom pumpkins are offered as a premium upgrade and are available in limited quantities each season. Additional charges apply, and White Signature and Pastel Signature upgrades are available while quantities last. If you're interested in upgrading another collection to a White Signature or Pastel Signature colour palette, please contact us for a personalized quote.
No, you do not need to be home. Prior to your installation, we'll confirm all necessary details and any specific entrance or access instructions with you. Our team will arrive as scheduled and professionally deliver, style and install your display, so you can return home to a beautifully finished autumn entrance.
Our pumpkins are sourced fresh from Ontario farms and are selected for their quality and beauty. Under normal autumn conditions, your display will typically remain beautiful for approximately 4–6 weeks throughout the season.
Lanterns and mums can be added during the booking process. Pumpkin varieties and placement are thoughtfully selected on-site by our designers to create a beautifully balanced seasonal display.
Absolutely. If you already have lanterns you love, our designers can incorporate them into your installation where appropriate. If you'd like to add lanterns, a curated selection is also available for purchase through Porch Pumpkins™.
For the 2026 season, we are offering our curated collections exclusively. You can personalize your installation by adding optional lanterns and mums during the booking process. Custom-designed seasonal installations will be available for the 2027 season. If you're interested in a custom design, please contact us beginning in January 2027.
Yes. Porch Pumpkins offers professionally designed seasonal installations for a variety of commercial properties, including boutiques, storefronts, restaurants, cafés, professional offices, model homes, hotels, and condominium entrances. Visit our Commercial Installations page to learn more, or contact us to discuss your project.
Yes — end-of-season removal is available as an add-on for any collection.
Full payment is required at the time of booking to secure your Porch Pumpkins™ installation and allow us to begin planning for your selected collection and installation window. Our displays are created using fresh, highly seasonal pumpkins that are sourced in advance and available for a limited period each fall. Each confirmed booking represents a commitment of inventory, storage, handling, design and installation capacity for your home. Requiring payment at booking allows us to carefully plan our seasonal inventory and installation schedule while ensuring that the pumpkins and resources required for each confirmed installation are reserved accordingly. Your booking is confirmed once payment has been received and you receive your Porch Pumpkins™ confirmation email.
We understand that plans can change, and we'll always do our best to make things as easy as possible. If you need to make a change to your collection, installation week or other booking details, please contact us as soon as possible and we'll do our best to accommodate your request. If you're unable to proceed with your installation, the amount you've paid, less a $250 cancellation fee, can be applied as a credit toward a Porch Pumpkins™ installation the following fall season. You may also transfer your booking to someone else within one of our designated service areas. Because our fresh seasonal inventory, storage, planning and installation resources are committed in advance, the $250 cancellation fee is non-refundable. Seasonal credits are valid for the following fall season only and have no cash value.
Installations take place rain or shine — a little fall weather won't stop us! Pumpkins are naturally hardy, and our team is prepared to work through typical autumn conditions. In the event of severe weather or unsafe conditions, we'll simply reschedule your installation to the earliest practical opportunity.
If your display is affected by a severe weather event within the first two weeks of installation, get in touch and we will do our best to make it right.
Still have questions?
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